FAQ

FEATURES

1. OEM/ODM Manufacturing ✔

2. Sample Order ✔

3. Customization / Molding, and Drop Shipping Services ✔

4. We will respond to your inquiry within 30 minutes, when there is a time difference, we promise to respond to you within 12 hours.

5. After shipping, we will track the product shipping information for you every two days until you receive the product. When you get the goods, please test and give us feedback. If you have any questions, please contact us and we will provide you with a solution.

FAQ

Q1. What is your terms of packing?

A: Generally, we pack our goods in yellow boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?

A: 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q3. What is your terms of delivery?

A: EXW, FOB, CFR, CIF, DDU.

Q4. How about your delivery time?

A: Generally, it will take 8 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q5. Can you produce according to the samples?

A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6. What is your sample policy?

A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q7. Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery

Q8: How do you make our business long-term and good relationship?

A:1. We keep good quality and competitive price to ensure our customers benefit ;